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Perfecta 2400PRO
Tech Documents FAQs Contact Us
Documents
Need help getting started? Check out our full list of support materials to get you going.
ProductTitleFile TypeDownload
Perfecta 2400PRO Perfecta® Series Media Technical Data Sheet pdf Download
Perfecta 2400PRO Perfecta® 2400PRO Assembly Instructions pdf Download
Perfecta 2400PRO Perfecta® 2400PRO Stand Assembly Instructions pdf Download
Perfecta 2400PRO Perfecta® 2400PRO Technical Data Sheet pdf Download
Perfecta 2400PRO Perfecta® 2400PRO Printhead Installation Guide pdf Download
Perfecta 2400PRO Perfecta® 2400PRO Roll Cover Instructions pdf Download
Perfecta 2400PRO Perfecta® 2400PRO Automatic Sheet Feeder Instructions pdf Download
Perfecta 2400PRO Perfecta® 2400PRO Quick Start Guide pdf Download
Perfecta 2400PRO Perfecta® 2400PRO User’s Guide pdf Download
Frequently Asked Questions
Am I able to print from other programs or import a non-VariQuest document (Microsoft® Office, Adobe Suite, etc.) into the DC2300 to print to the Perfecta 2400PRO?

The original software application would need to be installed on the DC2300 in order to print directly from the application to the Perfecta 2400PRO. Keep in mind that you will need to set the print [references and driver settings relative to the application you are using (VariQuest presets these for you). If the file can be saved as a PDF, it can be printed from the Adobe PDF Reader that is pre-loaded on the DC2300. (See Design Center Software User’s Guide for additional information/resources on printing from a non-VariQuest software.)

Can we import a digital photo onto a blank Perfecta template to make a large photographic-quality image? What type of file and format should be used for optimum results?

Yes, you can import a graphic into a blank template; however, the quality of the poster is going to depend on a combination of the height, width, and resolution of your original image. If your height and width are greater than 2400 x 3600, and your resolution is 150 dpi or higher, you are safe for a good print. There are several resources available on the internet to help understand print quality when enlarging photos. Please see previous question for a list of supported graphic file formats.

What advantages does the Perfecta 2400PRO have over other competitive wide format inkjet printers offered to the Education market?

The VariQuest Perfecta is an all-inclusive system (printer, touch workstation and software) – all designed to work together and developed specifically for schools in mind. While we certainly understand there are other competitive wide-format printers on the market, we feel our solution is better suited for most school applications. Please contact your authorized VariQuest representative for a copy of the Perfecta 2400 Advantage flyer.

How much ink is included with the pre-installed introductory ink cartridges in the Perfecta 2400PRO? How much ink is included in a full cartridge?
  • Pre-installed Introductory Ink Cartridges: Cyan, Magenta, Yellow = 12ml; Black = 38ml
  • Full Ink Cartridges (available for purchase): Cyan, Magenta, Yellow = 29ml; Black = 80ml
How many posters can I print from the introductory ink cartridges and the full ink cartridges? What is the cost per poster?

Ink usage varies based on many variables – type and amount of content on each poster, output size, paper type, print speed, and printer maintenance. That said, Varitronics conducted tests to estimate the average cost per poster using Perfecta Heavyweight Coated paper. Please contact you authorized VariQuest representative for additional information.

Can you use the Perfecta to print something in grayscale? Does the printer use any of the colored ink (Cyan, Magenta, or Yellow), or does it use only the black ink?

Yes, the printer could potentially use CMY inks to complete the greyscale printing. With inkjet technology, there are several circumstances when color ink may be used – primarily to improve print quality and improve printer reliability – even if the document appears to be only black text and graphics. Some images that look black may contain a combination of black and color inks. For black and white images and photos, a blend of colors called ‘composite black’ may be used to achieve better image quality and smoother gray tones. The nozzles also must be primed for the printer to operate – a tiny amount of CMY inks are used in this process. That said, you can reduce the color inks used by modifying the driver settings.

Can the Perfecta media types be hot or cold laminated?
  • Perfecta Bond – Hot and Cold
  • Perfecta Heavyweight Coated – Hot and Cold
  • Perfecta Semi-Gloss Photo Paper – Hot and Cold
  • Perfecta Gloss Photo Paper – Hot and Cold
  • Perfecta Matte Polypropylene – Cold lamination only

(See ink drying time under Operating Conditions later in this section.)

What are the operating conditions and storage temperatures of the Perfecta 2400PRO and supplies?

Perfecta 2400PRO Printer

  • Operating Temperature: 41 to 104ºF
  • Storage Temperature: -13 to 131ºF
  • Operating Humidity: 20 to 80% RH

Perfecta 2400PRO Inks

  • Operating Temperature: 41 to 95ºF
  • Storage Temperature: -40 to 140ºF
  • Operating Humidity: 10 to 90% RH

Perfecta 2400PRO Media

  • Operating Temperature: 59 to 86ºF
  • Storage Temperature: 30 to 70% RH
  • Drying time:
    • Bond/Coated: Instant dry
    • Photo Satin/Gloss = 5 minutes
    • Matte Polypropylene = 11 minutes
Is there a shelf life on Perfecta 2400PRO Ink and Media?

Typical shelf life for Perfecta 2400PRO Ink and Media is 2 years under normal operating and storage conditions. Varitronics will monitor shelf life and inventory levels to ensure quality product is delivered to the consumer.

Does the Perfecta 2400PRO print edge-to-edge?

Margins for the Perfecta are: (top x bottom x left x right)

  • Roll: 0.2 x 0.2 x 0.2 x 0.2
  • Sheet: 0.2 x 0.7 x 0.2 x 0.2)
What size posters does the Perfecta print? How versatile is it in adjusting the end product size of posters?

Perfecta customers have a wide variety of output sizes to choose from for their posters when using the VariQuest Software. Banners will vary in length depending on the template used or original length it was created.

  • Output size options for posters
    • Standard: Posters are 24” x 34”, banners will be scaled according to 24-inch width
    • Medium: Longest edge of the poster will be 24 inches
    • 13” x 19” sheet
    • 8.5” x 11”
What type of file works best for importing a graphic or illustration into the DC2300?
  • Bitmap (*.bmp)
  • Tiff (*tif)
  • JPEG (*jpg)
  • Portable Network Graphic (*png)
  • Windows Metafile (*wmf)
  • In addition to importing graphics, PDF files can be printed easily using the ‘My PDFs’ functionality
Do I need to load/unload paper when changing the paper source (Roll, Multi-Sheet, Single)?

No, you do not need to load/unload your paper source. The Automatic Sheet Feeder allows for printing of all sizes without manually switching from the roll to the tray and saves you time while doing it.

How do I connect my Perfecta 2400PRO to my Design Center 2300 (DC2300)?

You can connect your Perfecta 2400PRO to your DC2300 via direct USB wired connection (recommended), Wi-Fi direct, school network using Wi-Fi, and school network using network (ethernet) cable. Refer to the Perfecta 2400PRO Quick Start Guide for more information regarding connection methods.

View All FAQs
Need Help?

The shared goal between both our technical support and customer service teams is to help you. For questions or concerns related to your VariQuest products, call or email tech support. Customer service can be contacted for all other inquiries. Both teams are available Monday - Friday from 8:00am-4:30pm CST.

Email

Technical Support: tech_support@variquest.com
Customer Service: customerservice@variquest.com
STEM Fuse: customerservice@stemfuse.com

Phone

Both tech support and customer service can be reached at 1-800-328-0585.
STEM Fuse: 320-291-5665

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