• Design Center
    • Downloads
    • Training
    • Tech Information
    • Supplies
  • Perfecta
    • Downloadable Content
    • Training
      • Perfecta 2400
      • Perfecta 2400PRO
      • Perfecta 2400STP
      • Perfecta 3600STP
    • Tech Information
      • Perfecta 2400
      • Perfecta 2400PRO
      • Perfecta 2400STP
      • Perfecta 3600STP
    • Supplies
      • Perfecta 2400
      • Perfecta 2400PRO
      • Perfecta 2400STP
      • Perfecta 3600STP
  • Cutout Maker
    • Downloadable Content
    • Training
    • Tech Information
    • Supplies
    • Custom Shape
  • Motiva
    • Downloadable Content
    • Training
    • Tech Information
    • Supplies
  • Cold Laminator
    • Training
    • Tech Information
    • Supplies
  • Trifecta
    • STEM:IT
    • Lesson Plans
    • Training
    • Tech Information
    • Supplies
    • Cost Calculator
    • Downloads
  • Poster Maker
    • Downloadable Content
    • Training
    • Tech Information
    • Supplies
  • Poster Printer
    • Downloadable Content
    • Tech Information
    • Supplies
  • Awards Maker
    • Training
    • Tech Information
    • Supplies
  • Activate Content
  • Training
  • Professional Development
  • Teacher Resources
  • Request a Supply Quote
  • Tech Information
  • Submit a Content Request
  • Login
  • Perfecta 2400
  • Tech Information
Perfecta 2400
Tech Documents FAQs Contact Us
Documents
Need help getting started? Check out our full list of support materials to get you going.
ProductTitleFile TypeDownload
Perfecta 2400PRO Perfecta® Series Media Technical Data Sheet pdf Download
Perfecta 2400 Perfecta® 2400 Firmware 1902ER – B & C Model Only zip Download
Perfecta 2400 Creating Banners for PDF Printing in VariQuest Software pdf Download
Perfecta 2400 Perfecta® 2400 Technical Data Sheet pdf Download
Perfecta 2400 Perfecta® 2400 User Guide pdf Download
Frequently Asked Questions
Can we import a digital photo onto a blank Perfecta template to make a large photographic- quality image? What type of file and format should be used for optimum results?

Yes, you can import a graphic into a blank template; however, the quality of the poster is going to depend on a combination of the height, width, and resolution of your original image. If your height and width are greater than 2400 x 3600, and your resolution is 150 dpi or higher, you are pretty safe for a good print. There are several resources available on the internet to help understand print quality when enlarging photos. Please see previous question for a list of supported graphic file formats.

Am I able to print from other programs or import a non-VariQuest document (Microsoft® Office, Adobe Suite, etc.) into the DC2300 in order to print to the Perfecta?

The original software application would need to be installed on the DC2300 in order to print directly from the application to the Perfecta (see previous question). Keep in mind that you will need to set the print preferences and driver settings relative to the application you are using (VariQuest presets these for you). If the file can be saved as a PDF, it can be printed from the Adobe PDF Reader that is pre-loaded on the DC2300. (See the Design Center Software User’s Guide for additional information on printing from non-VariQuest software.)

What advantages does the Perfecta have over other competitive wide format inkjet printers offered to the education market?

The VariQuest Perfecta is an all-inclusive system (printer, touch workstation and software) – all designed to work together and developed specifically for schools in mind. While we certainly understand there are other competitive wide-format printers on the market, we feel our solution is better suited for most school applications. Please contact your authorized VariQuest representative for a copy of the Perfecta 2400 Advantage flyer.

How much ink is included with the starter ink cartridges that are bundled with the Perfecta 2400? How much ink is included in a full cartridge?

Starter ink (per cartridge) – Cyan, Magenta, and Yellow = 12ml; Black = 38ml

Full ink (per cartridge) – Cyan, Magenta, and Yellow = 29ml, Black = 80ml

How many posters can I print from the starter set and full set of inks? What is the cost per poster?

Ink usage varies based on many variables – type and amount of content on poster, output size, paper type, print speed, and printer maintenance. That said, Varitronics conducted tests to estimate the average cost per poster using Perfecta Heavyweight Coated paper. Please contact your authorized VariQuest representative for additional information.

Can you use the Perfecta to print something in grayscale? Does the printer use any of the colored ink (Cyan, Magenta, or Yellow), or does it use only the black ink cartridge?

Yes, the printer could potentially use CMY inks to complete the greyscale printing. With inkjet technology, there are several circumstances when color ink may be used – primarily to improve print quality, and improve printer reliability – even if the document appears to be only black text and graphics. Some images that look black may contain a combination of black and color inks. For black and white images and photos, a blend of colors called ‘composite black’ may be used to achieve better image quality and smoother gray tones. The nozzles also must be primed for the printer to operate – a tiny amount of CMY inks are used in this process. That said, you can reduce the color inks used by modifying the driver settings.

Can the Perfecta posters be hot or cold laminated?

Perfecta Bond – Hot and Cold

Perfecta Heavyweight Coated – Hot and Cold

Perfecta Semi-Gloss Photo Paper – Hot and Cold

Perfecta Gloss Photo Paper – Hot and Cold

Perfecta Matte Polypropylene – Cold lamination only

(See ink drying time under Operating Conditions later in this section.)

What are the operating conditions and storage temperatures of the Perfecta printer and supplies?

Perfecta™ 2400 Printer

  • Operating temperature: 41 to 104F
  • Storage temperature: -13 to 131F
  • Operating humidity: 20 to 80% RH

Perfecta™ Inks

  • Operating temperature: 41 to 95°F
  • Storage temperature: -40 to 140°F
  • Operating humidity: 10 to 90% RH

Perfecta™ Media (will vary slightly depending on paper type)

  • Operating temperature: 59 to 86°F
  • Storage temperature: 30 to 70% RH
  • Drying time:
  •          Bond/Coated = instant dry
  •          Photo Satin/Gloss = 5 minutes
  •          Matte Polypropylene = 11 minutes
Is there a shelf life on Perfecta Ink and Media?

Typical shelf life for Perfecta Ink and Media is 2 years under normal operating and storage conditions. Varitronics will monitor shelf life and inventory levels to ensure a quality product is delivered to the consumer.

Is the Perfecta Matte Polypropylene Paper designed for outside use? Will the ink bleed/run when it gets wet (rain, sprinklers, mist, etc.)?

The Perfecta Matte Polypropylene Paper cannot be hot laminated. The ink will bleed if it gets wet. Cold lamination will help protect from moisture – as well as fading. We recommend using the VariQuest Cold Laminator 2510 when laminating heat-sensitive materials.

Can I laminate Perfecta posters with the 24″ ProFinish® Cold laminating System?

Varitronics tested and, while it is possible to feed the 24″media through the 24″ ProFinish Cold Laminator, there is an extremely high chance of the poster wrinkling. For optimum results, it is recommended to upgrade to the VariQuest Cold Laminator 2510.

Does the Perfecta print edge-to-edge?

Margins for the Perfecta are: (top x bottom x left x right)

Roll: 0.2 x 0.2 x 0.2 x 0.2 in

Sheet: 0.2 x 0.67 x 0.2 x 0.2 in

Will the Perfecta print certificates?

8.5″ x 11″ certificates can be printed using the built-in sheet fed tray. This feature will require the VariQuest Software of 6.0 or greater. You can request your FREE copy of the software by clicking here. 

What size posters does the Perfecta print? How versatile is it in adjusting the end product size of posters?

Perfecta customers have a wide variety of output sizes to choose for their posters when using the VariQuest Software. Banners will vary in length depending on the template used or original length it was created.

Output size options for posters

– Standard – Posters are 24″x34″; banners will be scaled according to 24- inch width.

– Medium – Longest edge of the poster will be 24 inches.

– 13″x19″ sheet

– 8.5″x11″

What type of file works best for importing a graphic or illustration into the DC 2300?

Graphic files that use any of these supported formats will be displayed:

– Bitmap (*.bmp)

– Tiff (*.tif)

– JPEG (*.jpg)

– Portable Network Graphic (*.png)

– Windows Metafile (*.wmf)

In addition to importing graphics, PDF files can be printed easily using the ‘My PDFs’ functionality for Poster Maker 3600 and Perfecta 2400.

View All FAQs
Need Help?

The shared goal between both our technical support and customer service teams is to help you. For questions or concerns related to your VariQuest products, call or email tech support. Customer service can be contacted for all other inquiries. Both teams are available Monday - Friday from 8:00am-4:30pm CST.

Email

Technical Support: tech_support@variquest.com
Customer Service: customerservice@variquest.com
STEM Fuse: customerservice@stemfuse.com

Phone

Both tech support and customer service can be reached at 1-800-328-0585.
STEM Fuse: 320-291-5665

Back to top
Call us at (763) 536-6400 or (800) 328-0585 or email at variquest@variquest.com
www.variquest.com | Privacy Policy | ©2023 VariQuest Resource Center