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Poster Maker
Tech Documents FAQs Contact Us
Documents
Need help getting started? Check out our full list of support materials to get you going.
ProductTitleFile TypeDownload
Poster Maker Poster Maker 3600 User’s Guide pdf Download
Poster Maker Poster Maker 3600 Unpacking Instructions pdf Download
Poster Maker Poster Maker 3600 Tech Data pdf Download
Poster Maker Creating Banners for PDF Printing in VariQuest Software pdf Download
Frequently Asked Questions
Can the Poster Maker be networked?

At this time, the Poster Maker cannot be networked.

How often does the Poster Maker paper cutter need to be replaced?

The automatic cutter should not require replacement for the life of the Poster Maker!

If there is a problem with the cutter, can I manually cut the paper?

Yes, there is a button on the LCD panel that will activate the cutter. In the event of a cutter error, you can turn the Poster Maker off and manually slide the cutter.

How much paper needs to be pulled out when using the auto-cut function?

The manufacturers’ recommendation is to pull out 8” of paper to remove any slack. You should make sure that at least 2” of paper is past the cutter.

How can I tell what the length of a finished banner will be? Can I pre-select a size to fit an area of my school?

The template length is automatically calculated by the width of the paper installed and the set-up of the original template. The total length of the banner or poster will appear on the “Print Preview” screen before printing. At this time, there is no option that allows you to change the length of a banner or poster template. However, there are templates that are designed to print at a specific length.

Can I still print banners on stand-alone mode?

Yes, there is an “Output Sizes” function located within the Menu selections on the LCD panel of the Poster Maker. Please refer to the Poster Maker User’s Guide for assistance.

How do I print from a PDF or other poster creator applications?

Please refer to the Design Center User’s Guide for instructions on printing a PDF.

What menu function is used to enlarge a specific area of a document?

The menu function is called “Enlarge Area” and is located by selecting the Menu button on the LCD panel of the Poster Maker.

When using the “Enlarge Area” function, should I use a special color of ink when creating the command sheet? Do the lines of the box need to be connected?

While you do not need a special ink, it is very important that the lines are solid and connected.

Can I produce multiple copies of a poster when enlarging an area?

No. The “Multiple Copies” function is not available when using the “Enlarge Area” function.

How do I adjust the contrast?

On the LCD panel of the Poster Maker, press the Menu button twice, then press the Select button. Using the Select button, you can choose to increase or decrease the level of contrast. Press Menu>Clear to accept and get back to the “Standby” screen.

The Poster Maker will retain this new setting until manually adjusted back to normal setting or until the power is recycled. In the event the power is recycled, the setting will return to the factory default.

How do I shut off the auto cut function?

On the LCD panel of the Poster Maker, press the Menu button four times to reach the Auto Cut setting. Using the Select key, toggle between On and Off. Press Menu>Clear to accept and return to the “Standby” screen.

The Poster Maker will retain this setting until manually changed back; even if the power is recycled (this is different from the Contrast and Output Size settings).

How do I select the reverse mode when using the Design Center or when making a poster in stand-alone mode?

When using the Design Center, select the option “Reverse Print” that appears in the upper right section of the Print Preview Screen.

When making a poster in stand-alone mode, press the Mode button on the panel of the Poster Maker until you see “Reverse” displayed in the LCD panel.

Are my adjustments to the control panel saved when I shut the Poster Maker off or do the settings revert to factory-installed settings?

The Contrast and Output Size settings return back to the factory defaults when the power is recycled. All other settings (Auto Cut, Advanced Setup, and Set Unit Lengths) retain changed settings until manually set back to defaults.

Does my Poster Maker 3600 require disposable end caps?

No, the end caps for the Poster Maker paper rolls are secured on each roll. The right-side end cap houses a computer chip, which provides paper supply information (type, width and color) to the Poster Maker and Design Center. The chip also communicates the approximate number of feet remaining on the roll of installed paper.

View All FAQs
Need Help?

The shared goal between both our technical support and customer service teams is to help you. For questions or concerns related to your VariQuest products, call or email tech support. Customer service can be contacted for all other inquiries. Both teams are available Monday - Friday from 8:00am-4:30pm CST.

Email

Technical Support: tech_support@variquest.com
Customer Service: customerservice@variquest.com
STEM Fuse: customerservice@stemfuse.com

Phone

Both tech support and customer service can be reached at 1-800-328-0585.
STEM Fuse: 320-291-5665

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